Supply Chain Digitalization Assessment


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Digitalization is impacting every aspect of business, and the supply chain is no exception. The digitalization of supply chain management, particularly Distribution Operations, is a top priority on the C-Level agenda. An effective starting point is the Supply Chain Digitalization Assessment.


Companies are transforming their supply chains from traditional to digital formats, driven by specific challenges or a desire for a competitive edge and improved customer service.


Failing to invest in supply chain digitization now will render companies uncompetitive shortly. Before implementing the latest technologies, it is crucial to measure your organization’s current digitalization readiness.


This supply chain digitalization readiness assessment tool consists of 63 survey questions across six categories to achieve this objective.


Six Categories of Supply Chain Digitalization Assessment


  • Managerial & Capability Supporters. Core business areas required for successful supply chain digitalization.
  • Technology. Technologies are being applied for the digitalization of the supply chain.
  • Supply Chain Process Performance Requirements: The supply chain benefits from implementing these technologies.
  • Strategic Outcomes: The effects that the company as a whole is achieving through improvements in the supply chain.
  • Smart Product Realization: The shift from products to “combinations of products and services” as value-added offerings.
  • Smart Product Application: Implementation of intelligent products within the company.


This tool is straightforward: you must answer each question on a Likert scale (strongly agree, agree, neither agree nor disagree, disagree, or strongly disagree).


The result is a radar graph showing the readiness maturity of the six categories for the digitalization of the supply chain (0-100 points).


The categories with the lowest scores are where the company should focus its efforts to successfully digitalize the supply chain


Additionally, the formulation of each question will provide an idea of the improvements needed to advance the category’s maturity towards the digitalization of supply chain management.


The tool is designed for managers, and ideally, a few managers in supply chain-related areas should independently complete the survey. They can then compare and discuss the results, especially focusing on the most significant disparities between managers.


Supply Chain Digitalization (Bundle) Offer

You can get this Supply Chain Digitalization Assessment with a high-quality course for only $79, giving you a 27% discount.

Or you can get both Supply Chain Digitalization Course & Assessment for only $39 if you sign up for SCMDOJO Student Membership.

Research References

Frederico, G.F., Garza-Reyes, J.A., Anosike, A. and Kumar, V. (2019), “Supply Chain 4.0: concepts, maturity and research agenda”, Supply Chain Management: An International Journal, Vol. 25 No. 2, pp. 262–282.

Garay-Rondero, C.L., Martinez-Flores, J.L., Smith, N.R., Caballero Morales, S.O. and Aldrette- Malacara, A. (2019), “Digital supply chain model in Industry 4.0”, Journal of Manufacturing Technology Management, Vol. 31 No. 5, pp. 887–933.

Klötzer, C. and Pflaum, A. (2017), “Toward the development of a maturity model for digitalization within the manufacturing industry s supply chain”, Proceedings of the 50th Hawaii International Conference on System Sciences (2017).

Reference search term: digitalization supply chain management

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