Fundamentals of Returns Costs in Supply Chain
Master the fundamentals of returns in your supply chain. Learn how to analyze returns, identify root causes & develop cost-reduction strategy
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Skills you'll gain
Skills you'll build in this course
- Why do I even need a returns process? Explore the benefits and hidden costs associated with returns.
- What happens to those returned items after they leave the customer? Demystify the reverse logistics flow.
- Is there a connection between my product’s lifespan and how often it gets returned? Analyze product and return lifecycles to identify patterns.
- How can I create a smooth returns process for both me and my customers? A step-by-step implementation guide.
- What are the root causes of returns, and how can I stop them from happening so often? Strategies to identify and minimize return frequency.
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Why learn with Benjamin Bloch?
Benjamin Bloch
Benjamin is Supply Chain Manager at ITRON in Karlsruhe. In his current role he is leading the global functions for order scheduling, production planning and inventory management. He is in charge of 8 manufacturing plants and oversees 30 buyer and 20 production planer. Benjamin has 20+ years of experience in the area of Supply Chain, Purchasing, Logistic and Operations Management. He was leading several multi customer warehouses acting as 3PL, managed…
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