Negotiations Soft Skills
This course provides a comprehensive guide to negotiation, covering essential skills like active listening, persuasive techniques, emotional intelligence, and body language.
Professional Certificate
Earn a career credential that demonstrates your expertise
1 hour 15 minutes
5 Lessons
5 Quizzes
Exclusive SCMDOJO Cetificate
- 5/5(2 Reviews)
12 Students Enrolled
This negotiation online training course equips you with the essential soft skills needed to excel in diverse negotiation scenarios. You’ll learn how to apply active listening techniques, persuasive communication strategies, and emotional intelligence to handle complex discussions and achieve favorable outcomes. The training also covers mastering body language, understanding personality types, and recognizing cultural nuances—critical skills for building rapport, gaining trust, and influencing others in procurement, supply chain, and business negotiations. By completing this course, you will gain the confidence and practical tools to elevate your negotiation performance in both professional and personal contexts.
What you'll learn
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Active Listening: Apply proven listening techniques to gather critical information, understand perspectives, and build stronger rapport during negotiations.
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Persuasive Techniques: Master strategies to influence stakeholders, present compelling arguments, and achieve win-win negotiation outcomes.
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Emotional Intelligence: Strengthen self-awareness, emotional control, social awareness, and relationship management to navigate negotiations with confidence.
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Body Language: Decode non-verbal communication cues and use body language effectively to reinforce trust and influence.
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Personality & Culture: Adapt your negotiation style to different personalities and cultural contexts for more successful results.
👉 Enroll now to master these negotiation soft skills online and take your career to the next level.
Course Content
What's Included
● Immediate unlimited access to the negotiation online training materials
● 30-day money-back guarantee
● Exercises and quizzes to help you put theory into practice
● English Closed Captions
● Full transcripts in PDF for each lesson
● Suitable for mobile or desktop
● SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post-sign-in)
Requirements
● Access to Internet
● Computer / Laptop / Mobile Device
Earn a sharable certificate
- Showcase on your LinkedIn Profile under the "Licenses & certifications" section
- Download or print out as PDF to share with others
- Share as PDF online to demonstrate your skill
- The certificate's authenticity can be confirmed online using a QR code

Why people choose SCMDOJO?
I think that your Academy content is very good. Easy to understand, regardless your professional level and experience. Your Academy has a very complet ... Read more
Luis Eduardo SierraMiami-Fort Lauderdale AreaSCMDOJO’s courses are exceptional. Over the past year, I’ve completed nine courses and found the content highly practical and up-to-date. The teaching ... Read more
Abhishek SurIndiaIt has been more than five years since I started following Dr. Muddassir and SCMDOJO. I consider myself blessed to have access to SCMDOJO, its content ... Read more
Ketan BhamareIndiaSCMDOJO features an amazing range. It has a full suite of practical, proven, real world tools and techniques which will equip the supply chain communi ... Read more
Susan RandallUnited KingdomI discovered SCMDOJO when I was finishing my master's in supply chain management. At that time, SCMDOJO was a key resource to extend my learning outsi ... Read more
Jorge Martínez de Hurtado ArichaBelgiumDomain experts unlimited and interactive educational sources .Seamless and customizable platform where you can assign, track progress, evaluate the de ... Read more
Marsel KhananeUnited Arab EmiratesAs an employee of a company that collaborates with SCMDOJO, I can say how clear the impact made and the improvement achieved in the supply chain proce ... Read more
Shady NagySaudi ArabiaOne of my favorite things to do when I get on the web is to look for the SCMDOJO website or posts that have been done by Dr. Muddassir. He is so infor ... Read more
Stephanie ShraderUSASCMDOJO is one of the best Supply Chain knowledge platforms available (if not the best). It provides theoretical, practical, straightforward, and to-t ... Read more
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