Rivian Supply Chain Issues
07 Jul

Rivian: Navigating Supply Chain and Operational Challenges and Embracing Growth



Founded in 2009, Rivian Automotive, Inc. is an American electric vehicle manufacturer and automotive technology company which has emerged as a prominent player in the highly competitive automotive industry. It specializes in producing electric SUVs and pickup trucks using a versatile “skateboard” platform that other companies can utilize or accommodate future vehicle models. With its manufacturing operations situated in Normal, Illinois, Rivian’s presence has had a profound impact on the local economy. The town of Normal, known for its diverse economic landscape encompassing agriculture, universities, and corporate headquarters, now finds itself intricately intertwined with Rivian’s fortunes.


The company operates additional facilities in Palo Alto and Carson, California; Plymouth, Michigan; Vancouver, British Columbia; Wittmann, Arizona; and Woking, England. Rivian has future plans to construct a new factory in Georgia, requiring an investment of approximately US$5 billion. Since its initial public offering in November 2021, Rivian has secured more than US$13.5 billion in financing.


Rivian has also partnered with Amazon to develop an electric delivery van called the Rivian EDV. In late 2021, Rivian commenced deliveries of its R1T pickup truck. Furthermore, the company aims to establish an exclusive charging network across the United States and Canada by the end of 2023.


At the helm of this innovative venture is Rivian’s founder and CEO, RJ Scaringe, whose strategic decision to establish the company’s first factory in Normal has reshaped the town’s trajectory. This case study delves into Rivian’s journey, from its early struggles to its ambitious growth plans, highlighting the challenges faced, lessons learned, and the symbiotic relationship between Rivian and the town of Normal.


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Early Success and Setbacks


Rivian experienced a rapid rise in market capitalization following its listing in 2021, surpassing major automakers like Ford and Volkswagen. At its peak, Rivian’s market capitalization reached $162 billion, a testament to the excitement surrounding the company’s innovative electric trucks and SUVs. However, this initial success was soon overshadowed by a series of setbacks and challenges that Rivian had to navigate through mainly related to supply chain and production.


One of the major challenges faced by Rivian was production shortfalls. Despite ambitious goals, the company struggled to meet its initial production targets, forcing it to slash deliveries from the planned 50,000 vehicles to just 25,000. This situation echoed the production difficulties that Tesla encountered during its scaling-up phase, which Tesla’s founder, Elon Musk, famously referred to as “production hell.” Rivian’s production setbacks not only affected its ability to deliver vehicles to customers but also had a significant impact on the company’s market capitalization and reputation.


“The complexity of launching any product is incredibly high, but to launch three products in parallel with a complex supply chain, we really felt that last year.” – Rivian’s CEO, RJ Scaringe in a recent interview.


Intense competition also posed a significant challenge for Rivian. As more established automakers and new entrants entered the electric vehicle market, competition intensified. Rivian had to navigate this competitive landscape while establishing itself as a key player in the industry. The intense competition placed additional pressure on the company to deliver on its promises and differentiate itself from its rivals.


The production setbacks experienced by Rivian had a direct impact on its reputation and supply chain. Late changes to the design of the vehicles, such as the headlights, caused disruptions in the supplier base and necessitated costly tooling changes. These supply chain issues not only delayed production further but also strained relationships with suppliers. Rivian’s reputation suffered as customers and stakeholders grew concerned about the company’s ability to deliver on its commitments.


“We saw it with shortages of parts, which then led to shortages in terms of what we were planning to produce.” – RJ Scaringe


The combination of production shortfalls, intense competition, and supply chain issues led to a significant decline in Rivian’s market capitalization, falling from its peak of $162 billion to $12.5 billion. The setbacks highlighted the challenges of scaling up production in the auto industry, which requires substantial investment and operational expertise. Rivian’s journey to success in the electric vehicle industry became a race to overcome these challenges and prove its ability to scale efficiently.


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Manufacturing Challenges and Lessons Learned


As mentioned previously, Rivian’s journey in scaling up production and facing industry challenges shares striking parallels with Tesla’s own experiences. Both companies encountered significant hurdles as they sought to meet ambitious production goals in the competitive electric vehicle (EV) market. These challenges highlight the demanding nature of the EV manufacturing landscape and the need for innovative strategies to overcome obstacles.


During the manufacturing process, Rivian encountered specific challenges, including design flaws and last-minute changes that impacted its supply chain and production efficiency. Similar to Tesla’s early experiences, Rivian faced difficulties as design flaws emerged during vehicle assembly. These flaws required adjustments and last-minute changes, leading to production hiccups and additional costs. The introduction of late changes to the headlights, for instance, caused disruptions within the supplier base and necessitated expensive tooling modifications. This situation emphasizes the complexity of coordinating design and manufacturing processes and the potential consequences of late-stage design alterations, which can strain supply chain relationships and add significant costs to the production process.


Recognizing the significance of design for manufacturability, Rivian has implemented strategies to enhance efficiency in its manufacturing operations. The company now places a greater emphasis on ensuring that vehicles are designed in a way that optimizes the manufacturing process. Rivian has introduced improvements in how it makes and installs wire harnesses, critical components that enable the flow of electricity through the vehicle. These efforts aim to streamline the assembly operation, reduce mistakes, and increase overall production efficiency. By prioritizing design for manufacturability, Rivian seeks to overcome challenges related to production complexity and enhance its ability to meet production targets effectively.


“But what we saw in Q2 is really the beginnings of the supply chain now running in a healthy way. I joke that we had a board meeting a few weeks ago, and it’s the first time in a board meeting where our supply chain slide had no red on it. So, the supply chain is healthy, it’s keeping up with production.” – RJ Scaringe


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Managing Supplier Relationships


Rivian, like other automakers, faced the impact of the global semiconductor shortage on its production capabilities. The shortage disrupted the automotive industry in 2021 and 2022, causing supply chain constraints and affecting Rivian’s ability to meet its production targets. To address this challenge, Rivian deployed employees to collaborate with suppliers and support them in meeting the carmaker’s chip requirements. However, semiconductor suppliers often prioritized larger customers with high-volume production, which further complicated the situation.


As Rivian progresses on its journey, it has experienced increased production and gained credibility in the electric vehicle market. The company’s initial struggle to meet ambitious production goals resulted in reduced vehicle deliveries. However, it has made significant strides since then. Rivian plans to produce 50,000 vehicles in 2023 and has even begun hiring for a second shift in its Normal factory, indicating a rising demand for its products. This growth trajectory has enabled Rivian to strengthen its ties with suppliers. With a proven track record of successful production and an expanding market presence, Rivian has gained the trust and respect of its suppliers. This increased credibility has put the company on more level footing with other established manufacturers, allowing for enhanced collaboration and smoother supply chain operations.


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Manufacturing Reorganization


Rivian’s decision to relocate portions of its manufacturing engineering team to the Normal, Illinois production facility signifies a significant manufacturing reorganization within the company. During the Covid-19 pandemic, Rivian had recruited engineers from various locations, allowing them to work remotely. However, the new plan involves co-locating engineers at the production facility, emphasizing the importance of collaboration and proximity in manufacturing operations.


The implications of this decision are noteworthy for Rivian’s efforts to increase volume production and address ongoing supply chain component shortages. Co-location and collaboration between product design, manufacturing engineering, and manufacturing operations have long been recognized as essential for successful new product introduction and volume ramp-up, particularly in high-volume discrete manufacturing. This becomes even more critical when introducing breakthrough technology and performance, as Rivian aims to do with its premium electric vehicles.


Rivian, facing financial pressures after burning through billions of dollars in cash resources, must address its manufacturing output to generate much-needed cash flow. The company is under scrutiny as it navigates supply chain and production start-up challenges. Lessons from Tesla’s experiences highlight the importance of effectively managing supply networks and production flexibility to outperform competitors.


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Key Takeaways from Rivian’s Supply Chain Challenges


Rivian’s journey in the industry has been marked by several notable supply chain challenges. These challenges have highlighted the importance of various factors:


  • Manufacturing Engineering: Co-locating product design, manufacturing engineering, and operations teams is crucial for successful new product introductions and scaling up production volumes. Rivian’s decision to relocate its engineering team reflects the significance of this collaboration.


  • Industry Best Practices: Rivian’s experience underscores the value of industry best practices. Rejecting established practices entirely may hinder progress, as these practices have been tested and refined over time. Incorporating proven practices while fostering innovation can help overcome supply chain obstacles.


  • Balancing Innovation and Supply Chain Principles: Innovation is vital for EV start-ups, but it must be balanced with established supply chain principles. Finding the right equilibrium between disruptive technologies and efficient supply chain management is crucial for sustainable growth.


  • Collaboration and Integration: Foster collaboration and integration among product design, engineering, and manufacturing teams. This ensures alignment, efficient processes, and effective problem-solving capabilities.


  • Supply Chain Visibility: Establish robust supply chain visibility to proactively identify potential bottlenecks and mitigate disruptions. Utilize technologies like real-time tracking, data analytics, and demand forecasting to optimize inventory management and reduce lead times.


  • Supplier Relationships: Cultivate strong relationships with suppliers. Encourage transparency, long-term partnerships, and joint problem-solving to enhance supply chain resilience and secure a reliable component supply.


  • Flexibility and Scalability: Design supply chains that are flexible and scalable to adapt to changing market dynamics and demand fluctuations. Anticipate future growth and build agile production processes that can accommodate volume ramp-up.


Rivian’s Ambitious Future Outlook and Strategies


Rivian’s recent challenges have not deterred its pursuit of a more profitable future. The company’s financial projections indicate a positive shift in performance. Despite burning through $6.4 billion in cash in 2022, Rivian ended the year with $11.6 billion on its balance sheet. Claire McDonough, the Chief Financial Officer, is optimistic about reducing the cash burn in the upcoming years. Rivian aims to achieve a gross profit in 2024, a significant improvement from the $3.3 billion gross loss reported in 2022. These projections reflect Rivian’s efforts to attain sustainable profitability.


The success and financial stability of Rivian hinge on reaching production capacity at its manufacturing plant in Normal, Illinois. Rivian’s choice of Normal as its first factory demonstrates its commitment to leveraging regional resources and a diverse economy. Normal has closely tied its economic prospects to Rivian, with the company becoming the second-largest employer in the area. Reaching production capacity is crucial for fulfilling customer orders, generating revenue, and optimizing economies of scale. As Rivian expands its production capabilities, it can enhance efficiency, reduce costs, and improve profitability, ensuring long-term financial stability.


Recent production numbers further bolster Rivian’s optimistic future outlook, surpassing market expectations. In the second quarter, the factory in Normal built 13,992 trucks and vans, exceeding the estimated figure of approximately 11,000 vehicles by Wall Street. This impressive production performance highlights Rivian’s ability to scale up operations and meet customer demand. By reaffirming its guidance to manufacture 50,000 vehicles this year, Rivian positions itself for growth and profitability. These positive production numbers instill confidence in Rivian’s projected gross profit in 2024, indicating a promising financial outlook.


“But we’re now at a point where we can be much more predictable. We can say we believe we’re going to produce X number of vehicles this week, this day, this month. And given that the supply chain confidence is there, and given that our operational sort of experience is so much stronger, we’re able to have a level of predictability to the business that in the first 12 months, we really didn’t have.” – RJ Scaringe


Looking ahead, Rivian’s future prospects depend on its financial outlook, production targets, and industry recognition. Despite facing challenges and fierce competition, Rivian remains resilient and adaptable. Apart from producing 50,000 vehicles in 2023 as previously mentioned, it also aims to expand its workforce and increase production capacity. By enhancing manufacturing processes and supply chain relationships, Rivian seeks to overcome previous obstacles and achieve higher production volumes with improved efficiency. Additionally, industry recognition and positive customer reception of Rivian’s EVs contribute to the company’s growth strategies. As Rivian gains market recognition and expands its customer base, it strengthens its position in the EV market and solidifies long-term growth prospects. Through a focus on financial stability, meeting production targets, and capitalizing on industry recognition, Rivian aims to establish itself as a key player in the competitive electric vehicle industry.


Continued vigilance in monitoring financial performance, production targets, and industry dynamics will be crucial for both Wall Street and the local community of Normal as Rivian pursues its ambitious future outlook and growth strategies.




In conclusion, Rivian has demonstrated its resilience and determination in navigating challenges and embracing growth in the electric vehicle industry. Despite facing supply chain hurdles and intense competition, the company has showcased its ability to adapt and overcome obstacles.


The recent production numbers exceeding expectations and strong delivery performance are clear indications of Rivian’s potential for success. With a strategic focus on reaching production capacity, maintaining a competitive pricing strategy, and leveraging its technological advancements, Rivian is well-positioned for future profitability and market dominance. Safe to say, all eyes are on Rivian and how they fare while experiencing these growing pains.


About the Author – Dr Muddassir Ahmed

Dr MuddassirAhmed is the Founder & CEO of SCMDOJO. He is a global speakervlogger and supply chain industry expert with 17 years of experience in the Manufacturing Industry in the UK, Europe, the Middle East and South East Asia in various Supply Chain leadership roles.  Dr. Muddassir has received a PhD in Management Science from Lancaster University Management School. Muddassir is a Six Sigma black belt and founded the leading supply chain platform SCMDOJO to enable supply chain professionals and teams to thrive by providing best-in-class knowledge content, tools and access to experts.

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